How to audit ISO 27001 Clause 4.3 – Determining The Scope Of The Information Security Management System (ISMS)

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Last updated Dec 5, 2025

Author: Stuart Barker | ISO 27001 Lead Auditor

The ISO 27001 Clause 4.3 audit checklist is designed to help an ISO 27001 Lead Auditor conduct internal audits and external audits of ISO 27001 Clause 4.3 Determining The Scope Of The Information Security Management System (ISMS).

The 10 point ISO 27001 audit plan sets out what to audit, the challenges faced and the audit techniques to adopt.

Defining the Scope Boundaries

Clearly define the physical and logical boundaries of the ISMS, specifying what is included and excluded.

Challenges

Difficulty in defining clear boundaries, especially with complex or distributed systems. Overlooking interconnected systems or dependencies.

Audit Techniques

Review scope documentation, diagrams, and network maps. Interview personnel involved in defining the scope. Check for consistency with other documented information.

Considering Organisational Context

The scope should align with the organisation’s overall business objectives, structure, and risk appetite.

Challenges

Scope not reflecting the organisation’s strategic goals or being too narrow/broad for its risk profile.

Audit Techniques

Review business strategy documents, risk assessments, and management review minutes. Interview senior management about how the scope supports business objectives.

Identifying Exclusions

Document any exclusions from the ISMS scope and justify them.

Challenges

Difficulty in justifying exclusions, especially if they involve critical assets or processes. Potential for “scope creep” where excluded elements later become relevant.

Audit Techniques

Review the documented justifications for exclusions. Interview personnel about the rationale behind exclusions. Assess the potential impact of excluded elements on information security.

Documenting the Scope

The ISMS scope should be documented and readily available to relevant parties.

Challenges

Maintaining up-to-date scope documentation, especially when changes occur. Ensuring the document is clear, concise, and easily understood.

Audit Techniques

Inspect the scope document for completeness, accuracy, and clarity. Check version control and document accessibility.

Interdependencies with Other Systems

The scope should consider interdependencies with other systems, even if they are outside the ISMS boundary.

Challenges

Difficulty in identifying and managing dependencies, especially with third-party systems. Potential for vulnerabilities in connected systems to impact the ISMS.

Audit Techniques

Review network diagrams, data flow diagrams, and agreements with third parties. Interview personnel about system interconnections and dependencies.

The scope should encompass all information and processes subject to relevant legal and regulatory requirements.

Challenges

Keeping up with changing legal and regulatory landscape. Ensuring all applicable requirements are identified and addressed within the scope.

Audit Techniques

Review legal and regulatory requirements relevant to the organisation. Check that the scope document reflects these requirements.

Inclusion of Supporting Processes

The scope should include supporting processes that are essential for information security (e.g., HR, physical security).

Challenges

Overlooking supporting processes that have an impact on information security. Defining the appropriate level of control for these processes.

Audit Techniques

Review process documentation and interview personnel from supporting functions. Assess the impact of these processes on information security.

Communication of the Scope

The ISMS scope should be communicated to all relevant stakeholders.

Challenges

Ensuring all stakeholders understand the scope and their responsibilities within it. Maintaining consistent communication about scope changes.

Audit Techniques

Review communication records and interview personnel about their understanding of the scope. Check for evidence of communication to relevant stakeholders.

Regular Review of the Scope

The ISMS scope should be reviewed regularly and updated as needed.

Challenges

Reviews being infrequent or not triggered by changes in the business or threat environment. Difficulty in managing scope changes effectively.

Audit Techniques

Examine the process for reviewing and updating the scope. Check review frequency and evidence of updates. Look for triggers for review (e.g., changes in business strategy, new threats).

Justification for Scope Changes

Any changes to the ISMS scope should be documented and justified.

Challenges

Failing to document and justify scope changes, leading to confusion and potential gaps in security.

Audit Techniques

Review records of scope changes and their justifications. Interview personnel about the reasons for changes and their impact on the ISMS.

Further Reading

ISO 27001 Clause 4.3 Determining The Scope Of The Information Security Management System (ISMS)

ISO 27001 Clause 4.3 Implementation Checklist

How to conduct an ISO 27001 Internal Audit

ISO 27001 Clause 9.2 Internal Audit

ISO 27001:2022 requirements

ISO 27001 Clauses

ISO 27001 Clause 4.1 – Understanding The Organisation And Its Context

ISO 27001 Clause 4.2 – Understanding The Needs And Expectations of Interested Parties

ISO 27001 Clause 4.3 – Determining The Scope Of The Information Security Management System

ISO 27001 Clause 4.4 – Information Security Management System

ISO 27001 Clause 5.1 – Leadership and Commitment

ISO 27001 Clause 5.3 – Organisational Roles, Responsibilities and Authorities

ISO 27001 Clause 6.1.1 – Planning General

ISO 27001 Clause 6.1.2 – Information Security Risk Assessment

ISO 27001 Clause 6.1.3 – Information Security Risk Treatment

ISO 27001 Clause 6.2 – Information Security Objectives and Planning to Achieve Them

ISO 27001 Clause 6.3 – Planning Of Changes

ISO 27001 Clause 7.1 – Resources

ISO 27001 Clause 7.2 – Competence

ISO 27001 Clause 7.3 – Awareness

ISO 27001 Clause 7.4 – Communication

ISO 27001 Clause 7.5.1 – Documented Information

ISO 27001 Clause 7.5.2 – Creating and Updating Documented Information

ISO 27001 Clause 8.3 – Information Security Risk Treatment

ISO 27001 Clause 9.1 – Monitoring, Measurement, Analysis, Evaluation

ISO 27001 Clause 9.2 – Internal Audit

ISO 27001 Clause 9.3 – Management Review

ISO 27001 Clause 10.1 – Continual Improvement

ISO 27001 Clause 10.2 – Nonconformity and Corrective Action

ISO 27001 Organisation Controls

ISO 27001 Annex A 5.1: Policies for information security

ISO 27001 Annex A 5.2: Information Security Roles and Responsibilities

ISO 27001 Annex A 5.3: Segregation of duties

ISO 27001 Annex A 5.4: Management responsibilities

ISO 27001 Annex A 5.5: Contact with authorities

ISO 27001 Annex A 5.6: Contact with special interest groups

ISO 27001 Annex A 5.7: Threat intelligence

ISO 27001 Annex A 5.8: Information security in project management

ISO 27001 Annex A 5.9: Inventory of information and other associated assets

ISO 27001 Annex A 5.10: Acceptable use of information and other associated assets

ISO 27001 Annex A 5.11: Return of assets

ISO 27001 Annex A 5.12: Classification of information

ISO 27001 Annex A 5.13: Labelling of information

ISO 27001 Annex A 5.14: Information transfer

ISO 27001 Annex A 5.15: Access control

ISO 27001 Annex A 5.16: Identity management

ISO 27001 Annex A 5.17: Authentication information

ISO 27001 Annex A 5.18: Access rights

ISO 27001 Annex A 5.19: Information security in supplier relationships

ISO 27001 Annex A 5.20: Addressing information security within supplier agreements

ISO 27001 Annex A 5.21: Managing information security in the ICT supply chain

ISO 27001 Annex A 5.22: Monitoring, review and change management of supplier services

ISO 27001 Annex A 5.23: Information security for use of cloud services

ISO 27001 Annex A 5.24: Information security incident management planning and preparation

ISO 27001 Annex A 5.25: Assessment and decision on information security events

ISO 27001 Annex A 5.26: Response to information security incidents

ISO 27001 Annex A 5.27: Learning from information security incidents

ISO 27001 Annex A 5.28: Collection of evidence

ISO 27001 Annex A 5.29: Information security during disruption

ISO 27001 Annex A 5.30: ICT readiness for business continuity

ISO 27001 Annex A 5.31: Identification of legal, statutory, regulatory and contractual requirements

ISO 27001 Annex A 5.32: Intellectual property rights

ISO 27001 Annex A 5.33: Protection of records

ISO 27001 Annex A 5.34: Privacy and protection of PII

ISO 27001 Annex A 5.35: Independent review of information security

ISO 27001 Annex A 5.36: Compliance with policies and standards for information security

ISO 27001 Annex A 5.37: Documented operating procedures

ISO 27001 Technical Controls

ISO 27001 Annex A 8.1: User Endpoint Devices

ISO 27001 Annex A 8.2: Privileged Access Rights

ISO 27001 Annex A 8.3: Information Access Restriction

ISO 27001 Annex A 8.4: Access To Source Code

ISO 27001 Annex A 8.5: Secure Authentication

ISO 27001 Annex A 8.6: Capacity Management

ISO 27001 Annex A 8.7: Protection Against Malware

ISO 27001 Annex A 8.8: Management of Technical Vulnerabilities

ISO 27001 Annex A 8.9: Configuration Management 

ISO 27001 Annex A 8.10: Information Deletion

ISO 27001 Annex A 8.11: Data Masking

ISO 27001 Annex A 8.12: Data Leakage Prevention

ISO 27001 Annex A 8.13: Information Backup

ISO 27001 Annex A 8.14: Redundancy of Information Processing Facilities

ISO 27001 Annex A 8.15: Logging

ISO 27001 Annex A 8.16: Monitoring Activities

ISO 27001 Annex A 8.17: Clock Synchronisation

ISO 27001 Annex A 8.18: Use of Privileged Utility Programs

ISO 27001 Annex A 8.19: Installation of Software on Operational Systems

ISO 27001 Annex A 8.20: Network Security

ISO 27001 Annex A 8.21: Security of Network Services

ISO 27001 Annex A 8.22: Segregation of Networks

ISO 27001 Annex A 8.23: Web Filtering

ISO 27001 Annex A 8.24: Use of Cryptography

ISO 27001 Annex A 8.25: Secure Development Life Cycle

ISO 27001 Annex A 8.26: Application Security Requirements

ISO 27001 Annex A 8.27: Secure Systems Architecture and Engineering Principles

ISO 27001 Annex A 8.28: Secure Coding

ISO 27001 Annex A 8.29: Security Testing in Development and Acceptance

ISO 27001 Annex A 8.30: Outsourced Development

ISO 27001 Annex A 8.31: Separation of Development, Test and Production Environments

ISO 27001 Annex A 8.32: Change Management

ISO 27001 Annex A 8.33: Test Information

ISO 27001 Annex A 8.34: Protection of information systems during audit testing