Incident and Corrective Action Log Template Ready to Go
The Incident and Corrective Action Log Template is used to as part of the process of continual improvement to record and manage incidents and continual improvements. Opportunities for continual improvement may come from incidents, risk management, internal audit, external audit or staff identification. You can easily record the corrective actions and report them to senior management.
It can be used as a supplement to an existing help desk process or fill a gap where one does not exist. It is used to improve the information security management system.
This template is easy to use and highly customisable.
Incident and corrective action log Template Contents
The Incident and Corrective Action Log is a Microsoft Excel document set out as a table controls for the management and reporting of incidents and corrective actions. It sets out:
- Identified (date and time)
- Who discovered it
- What type of incident was it
- Description of incident
- External Reference Number
- C I A
- Root Cause
- What caused it
- Corrective Action
- What did we do
- Addressed problem
- Check by
- Risk Opened
- Risk Ref
The Incident and Corrective Action Log has appropriate ISO 27001 required document mark up for classification, version control, document owner and last reviewed.
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