Individuals or organisations that can affect, be affected by, or perceive themselves to be affected by a decision or activity related to the information security management system (ISMS). Also known as stakeholders, these parties can be both internal and external to your organisation.
Examples
- Internal: Employees, management, shareholders, and IT department personnel.
- External: Customers, suppliers, regulators (e.g., those enforcing GDPR or HIPAA), business partners, and auditors.
ISO 27001 Context
Identifying interested parties is a key requirement of ISO 27001 Clause 4.2: Understanding The Needs And Expectations of Interested Parties. The organisation must determine who these parties are and what their specific needs and expectations are regarding information security. This understanding is crucial for designing an effective ISMS that meets both internal and external demands. For example, a customer might have an expectation of data privacy, while a regulator might have a legal requirement for data breach reporting.