The ultimate audit guide to ISO 27001 Annex A 8.1 User Endpoint Devices
Table of contents
- 1. Endpoint Security Policy Formalisation Verified
- 2. Full Disk Encryption (FDE) Enforcement Confirmed
- 3. Automated Idle-Time Screen Lock Validated
- 4. Anti-Malware and Real-Time Protection Presence Confirmed
- 5. Remote Wipe capability and Execution Evidence Identified
- 6. Least Privilege (Standard User) Enforcement Verified
- 7. Personal Device (BYOD) Management Alignment Confirmed
- 8. Peripheral and External Port Restriction Validated
- 9. OS and Application Patch Compliance Monitoring Verified
- 10. Secure Decommissioning and Sanitisation Records Present
1. Endpoint Security Policy Formalisation Verified
Verification Criteria: A documented policy exists that explicitly defines the security requirements for user endpoint devices, including laptops, tablets, and smartphones.
Required Evidence: Approved “Endpoint Security Policy” or “Mobile Device Policy” with evidence of recent management review and staff distribution.
Pass/Fail Test: If the organisation cannot produce a formal policy specifying the technical standards for endpoint devices, mark as Non-Compliant.
2. Full Disk Encryption (FDE) Enforcement Confirmed
Verification Criteria: Technical controls are active on all managed endpoints to ensure that data remains inaccessible in the event of hardware loss or theft.
Required Evidence: MDM (Mobile Device Management) dashboard reports or Group Policy Object (GPO) settings showing BitLocker, FileVault, or equivalent status as “Enabled” for 100% of sampled devices.
Pass/Fail Test: If a sampled endpoint device containing organisational data is found with encryption disabled or unmanaged, mark as Non-Compliant.
3. Automated Idle-Time Screen Lock Validated
Verification Criteria: Managed devices are configured to automatically lock the screen after a defined period of inactivity to prevent unauthorised local access.
Required Evidence: MDM profiles or GPO reports showing mandatory screen-lock timeouts (e.g. 5–15 minutes) and a “password required on wake” setting.
Pass/Fail Test: If an auditor can access an unattended user device that has been idle for longer than the policy-defined period without a password prompt, mark as Non-Compliant.
4. Anti-Malware and Real-Time Protection Presence Confirmed
Verification Criteria: Endpoint Protection (EPP) or Endpoint Detection and Response (EDR) software is installed, active, and receiving regular signature or heuristic updates.
Required Evidence: EDR/AV central management console report showing “Healthy” status and recent update timestamps for all active endpoints.
Pass/Fail Test: If any managed device is identified as having disabled real-time protection or out-of-date definitions (greater than 48 hours), mark as Non-Compliant.
5. Remote Wipe capability and Execution Evidence Identified
Verification Criteria: The organisation possesses the technical capability to remotely sanitise or lock endpoint devices reported as lost or stolen.
Required Evidence: MDM “Command History” logs showing successful wipe or lock commands issued to decommissioned or lost devices.
Pass/Fail Test: If the organisation cannot technically execute a remote wipe on a sampled managed smartphone or laptop, mark as Non-Compliant.
6. Least Privilege (Standard User) Enforcement Verified
Verification Criteria: End-users operate with “Standard User” privileges on their primary devices, with administrative rights restricted to authorised IT personnel only.
Required Evidence: Local administrator group reports for a sampled batch of devices showing that non-IT staff accounts are excluded from administrative roles.
Pass/Fail Test: If a non-technical staff member is found to have local administrative privileges on their corporate laptop without an approved exception, mark as Non-Compliant.
7. Personal Device (BYOD) Management Alignment Confirmed
Verification Criteria: Where personal devices access corporate data, they are subject to management via containerisation or Mobile Application Management (MAM) controls.
Required Evidence: Intune/MAM configuration reports showing “App Protection Policies” enforced for corporate applications on personal assets.
Pass/Fail Test: If staff can download corporate emails or documents to unmanaged personal devices without technical restriction or containerisation, mark as Non-Compliant.
8. Peripheral and External Port Restriction Validated
Verification Criteria: Technical controls restrict the use of high-risk peripheral devices or unauthorised USB storage to prevent data exfiltration and malware ingress.
Required Evidence: MDM or EDR configuration logs showing USB “Read-Only” enforcement or a whitelist of approved external hardware.
Pass/Fail Test: If a standard user can mount an unencrypted, unmanaged USB drive and transfer corporate data to it, mark as Non-Compliant.
9. OS and Application Patch Compliance Monitoring Verified
Verification Criteria: Endpoints are monitored for vulnerabilities and are subject to a mandatory patching schedule for Operating Systems and critical third-party applications.
Required Evidence: Vulnerability management dashboard or patching logs showing “Compliant” status for critical security updates across the endpoint fleet.
Pass/Fail Test: If a device has failed to install “Critical” security patches older than 14 days without a documented technical justification, mark as Non-Compliant.
10. Secure Decommissioning and Sanitisation Records Present
Verification Criteria: Decommissioned or returned endpoint devices undergo a verified data sanitisation process before disposal or re-issue.
Required Evidence: Certificates of sanitisation (e.g. NIST 800-88 compliant) or technician logs cross-referenced against the Asset Register’s “Retired” status.
Pass/Fail Test: If a returned laptop is re-imaged or re-issued without a verified cryptographic erase or multi-pass wipe being recorded, mark as Non-Compliant.