The ultimate audit guide to ISO 27001 Annex A 5.18 Access rights – change
Table of contents
- 1. Access Rights Provisioning Policy Formalisation Verified
- 2. Role-Based Access Control (RBAC) Alignment Confirmed
- 3. Formal Access Authorisation Records Validated
- 4. Privileged Access Right Restrictions Verified
- 5. Periodic Access Rights Review Execution Evidenced
- 6. Immediate Revocation of Access for Leavers Confirmed
- 7. Modification of Access Rights for “Movers” Validated
- 8. Access Rights for External Parties Managed
- 9. Segregation of Duties in Access Management Verified
- 10. Access Rights Logging and Monitoring Confirmed
1. Access Rights Provisioning Policy Formalisation Verified
Verification Criteria: A documented procedure defines the full lifecycle of access rights, including the methods for request, authorisation, provisioning, and periodic review.
Required Evidence: Approved Access Control Policy or Identity and Access Management (IAM) Standard with version control.
Pass/Fail Test: If the organisation lacks a documented process for how access is formally requested and authorised prior to provisioning, mark as Non-Compliant.
2. Role-Based Access Control (RBAC) Alignment Confirmed
Verification Criteria: Access rights are assigned based on predefined job roles and the principle of least privilege, rather than individual user requests.
Required Evidence: A Role-Based Access Control (RBAC) matrix or entitlement catalogue mapping roles to specific system permissions.
Pass/Fail Test: If a user is found to have “Super User” or “Admin” rights without a corresponding business justification in their job role description, mark as Non-Compliant.
3. Formal Access Authorisation Records Validated
Verification Criteria: Every grant of access right is backed by a formal authorisation from the relevant asset owner or management representative.
Required Evidence: Completed access request tickets (e.g., Jira, ServiceNow) or signed authorisation forms for a sample of new users.
Pass/Fail Test: If an account has been provisioned without a documented and timestamped approval from the asset owner, mark as Non-Compliant.
4. Privileged Access Right Restrictions Verified
Verification Criteria: The allocation of privileged access rights (e.g., administrator, root) is strictly limited to unique identities and restricted to the minimum time required.
Required Evidence: List of users with administrative privileges and evidence of “Just-in-Time” (JIT) access logs or vaulting software reports.
Pass/Fail Test: If generic administrative accounts (e.g., “admin”, “administrator”) are being shared among multiple staff members, mark as Non-Compliant.
5. Periodic Access Rights Review Execution Evidenced
Verification Criteria: Access rights for all users are reviewed at planned intervals to ensure they remain appropriate for the current business role.
Required Evidence: Signed Access Review reports or digital audit trails showing that asset owners have recertified user access within the last 12 months.
Pass/Fail Test: If the organisation cannot provide evidence of a completed user access review for critical systems within the last year, mark as Non-Compliant.
6. Immediate Revocation of Access for Leavers Confirmed
Verification Criteria: Access rights are disabled or removed immediately upon the termination of employment, contract, or agreement.
Required Evidence: Cross-reference of HR termination dates against the account “Disabled” timestamp in the Identity Provider (e.g., Entra ID, Okta).
Pass/Fail Test: If any sampled leaver retains “Active” status in a primary corporate system more than 24 hours post-termination, mark as Non-Compliant.
7. Modification of Access Rights for “Movers” Validated
Verification Criteria: When a user changes roles within the organisation, their old access rights are removed and new rights are provisioned based on the new role.
Required Evidence: Audit logs for a sample of “Movers” showing the deletion of old permissions and the addition of new role-specific rights.
Pass/Fail Test: If a user who has moved departments retains “legacy” access to their previous department’s sensitive data, mark as Non-Compliant.
8. Access Rights for External Parties Managed
Verification Criteria: Access rights for vendors, contractors, and third parties are restricted to the specific assets required and have a defined expiry date.
Required Evidence: List of external accounts in the IAM system showing “Account Expiry” dates and limited group memberships.
Pass/Fail Test: If third-party accounts are found to have indefinite access without an expiration date or a sunset clause in the contract, mark as Non-Compliant.
9. Segregation of Duties in Access Management Verified
Verification Criteria: The individuals responsible for authorizing access are distinct from those responsible for technical provisioning.
Required Evidence: Workflow audit trail showing different individuals acting as “Approver” and “Implementer” on the same access request.
Pass/Fail Test: If an IT administrator has the authority to both approve and provision their own access rights or those of others without a second set of eyes, mark as Non-Compliant.
10. Access Rights Logging and Monitoring Confirmed
Verification Criteria: Changes to access rights (creations, modifications, deletions) are logged and monitored for unauthorised activity.
Required Evidence: Security Information and Event Management (SIEM) reports or IAM audit logs showing all administrative changes to user permissions.
Pass/Fail Test: If the IAM system does not generate an immutable audit trail of who modified a user’s permissions, mark as Non-Compliant.