The ultimate audit guide to ISO 27001 Annex A 7.6 Working in secure areas
Table of contents
- 1. Clear Desk and Clear Screen Policy Formalisation Verified
- 2. Automated Screen Lock Configuration Confirmed
- 3. Physical Information Protection in Unattended Areas Verified
- 4. Secure Document Disposal Mechanism Presence Confirmed
- 5. Printer and Multifunction Device (MFD) Output Security Verified
- 6. Storage of Sensitive Media in Locked Facilities Validated
- 7. External Display and Projector Privacy Confirmed
- 8. Personnel Awareness and Compliance Confirmation Verified
- 9. Removal of Sensitive Information from Meeting Rooms Confirmed
- 10. Periodic Compliance Monitoring and Reporting Records Present
1. Clear Desk and Clear Screen Policy Formalisation Verified
Verification Criteria: A documented policy exists that explicitly defines the requirements for clearing sensitive information from desks and screens in line with the organisation’s risk appetite.
Required Evidence: Approved “Clear Desk and Clear Screen Policy” with evidence of recent management review and distribution.
Pass/Fail Test: If there is no formalised policy document specifically addressing clear desk and clear screen requirements, mark as Non-Compliant.
2. Automated Screen Lock Configuration Confirmed
Verification Criteria: Technical controls are active on all endpoints to automatically lock the screen after a defined period of inactivity (typically 5–15 minutes).
Required Evidence: Group Policy Object (GPO) reports or Mobile Device Management (MDM) configuration profiles showing mandatory screen-lock timeouts.
Pass/Fail Test: If a sampled workstation does not automatically lock within the policy-defined timeframe, mark as Non-Compliant.
3. Physical Information Protection in Unattended Areas Verified
Verification Criteria: Physical working areas are free from sensitive paper documents and removable storage media (USBs, external HDDs) when the workspace is unattended.
Required Evidence: Results of “after-hours” physical security sweeps or observational logs from recent internal site inspections.
Pass/Fail Test: If sensitive information (e.g. PII, passwords on sticky notes, or unencrypted media) is found on an unattended desk, mark as Non-Compliant.
4. Secure Document Disposal Mechanism Presence Confirmed
Verification Criteria: Secure disposal facilities, such as shredding bins or cross-cut shredders, are available and accessible in all areas where sensitive paper information is processed.
Required Evidence: Physical sighting of secure shredding consoles and certificates of destruction from the third-party disposal provider.
Pass/Fail Test: If sensitive paper waste is found in standard, unsecure recycling bins or general waste, mark as Non-Compliant.
5. Printer and Multifunction Device (MFD) Output Security Verified
Verification Criteria: Printing of sensitive information is controlled via “Follow-Me” printing or secure PIN-release mechanisms to prevent documents being left in output trays.
Required Evidence: Printer server configuration showing authenticated print release or physical observation of empty printer trays during active office hours.
Pass/Fail Test: If an auditor can retrieve uncollected sensitive documents from a printer tray without authentication, mark as Non-Compliant.
6. Storage of Sensitive Media in Locked Facilities Validated
Verification Criteria: When not in use, removable media and sensitive paper files are stored in locked cabinets or drawers as mandated by the classification level.
Required Evidence: Physical inspection of lockable pedestals and cabinets; verification that keys are not left in the locks.
Pass/Fail Test: If sensitive media is found stored in unlocked desk drawers or open shelving in public-access areas, mark as Non-Compliant.
7. External Display and Projector Privacy Confirmed
Verification Criteria: Monitors and projectors in public or semi-public areas are positioned to prevent unauthorised viewing of sensitive data (“shoulder surfing”).
Required Evidence: Visual verification of monitor positioning and use of privacy filters on screens in high-traffic or visitor-facing areas.
Pass/Fail Test: If a screen displaying confidential data (e.g. HR or Finance systems) is visible from a reception area or external window, mark as Non-Compliant.
8. Personnel Awareness and Compliance Confirmation Verified
Verification Criteria: Staff demonstrate awareness of their clear desk/screen obligations and the specific methods for reporting non-compliance.
Required Evidence: Training completion logs showing specific modules on physical security and records of employee policy acknowledgements.
Pass/Fail Test: If a sampled staff member cannot explain the requirement to lock their screen when leaving their desk, mark as Non-Compliant.
9. Removal of Sensitive Information from Meeting Rooms Confirmed
Verification Criteria: Whiteboards are cleaned and all paper/media are removed from meeting rooms and shared spaces immediately following the conclusion of a session.
Required Evidence: Observational checks of meeting rooms post-usage or documented room-clearing procedures for facilities staff.
Pass/Fail Test: If confidential meeting notes remain on a whiteboard or a communal table after a meeting has ended, mark as Non-Compliant.
10. Periodic Compliance Monitoring and Reporting Records Present
Verification Criteria: Regular, unannounced inspections are conducted to verify adherence to clear desk and clear screen rules across the organisation.
Required Evidence: Documented “Desk Audit” reports or non-conformity logs showing identifying trends and subsequent corrective actions.
Pass/Fail Test: If the organisation has no record of verifying clear desk/screen compliance in the current audit cycle, mark as Non-Compliant.