The ultimate audit guide to ISO 27001 Annex A 7.4 Physical security monitoring
Table of contents
- 1. Physical Surveillance Coverage Alignment Verified
- 2. Continuous Monitoring and Alerting Functionality Confirmed
- 3. Video Footage Retention and Integrity Validated
- 4. Intruder Detection System (IDS) Integration Verified
- 5. Night-Vision and Low-Light Capability Confirmed
- 6. Monitoring System Power Redundancy Verified
- 7. Secure Storage of Monitoring Hardware Confirmed
- 8. Periodic Monitoring System Maintenance Records Present
- 9. Incident Response Linkage Validated
- 10. Monitoring Staff Competency and Vetting Verified
1. Physical Surveillance Coverage Alignment Verified
Verification Criteria: Surveillance systems (CCTV, PIR sensors) are positioned to monitor all identified entry and exit points, as well as high-risk internal areas identified in the risk assessment.
Required Evidence: Camera placement map and live feed verification confirming no significant “blind spots” at primary perimeters.
Pass/Fail Test: If a primary entry point or a high-risk server room entrance is not covered by active surveillance, mark as Non-Compliant.
2. Continuous Monitoring and Alerting Functionality Confirmed
Verification Criteria: Physical security monitoring systems are active 24/7 and integrated with a real-time alerting mechanism for unauthorised access attempts.
Required Evidence: Alarm system configuration reports and notification logs showing alerts sent to security personnel or a Monitoring Centre.
Pass/Fail Test: If the surveillance system records locally but lacks a real-time alerting mechanism for out-of-hours breaches, mark as Non-Compliant.
3. Video Footage Retention and Integrity Validated
Verification Criteria: Surveillance recordings are retained for a period defined by the organisation’s legal and business requirements and are protected from unauthorised deletion.
Required Evidence: Storage server settings showing retention period (e.g., 30, 60, or 90 days) and restricted Access Control Lists (ACLs) for the footage repository.
Pass/Fail Test: If footage can be accessed or deleted by general staff or if the retention period is less than the organisation’s stated policy, mark as Non-Compliant.
4. Intruder Detection System (IDS) Integration Verified
Verification Criteria: Motion sensors, glass-break detectors, and door contacts are operational and integrated into a central security dashboard or panel.
Required Evidence: IDS maintenance certificates and recent alarm test logs showing successful “Trip” events.
Pass/Fail Test: If sensors in secure zones (e.g., archive rooms) are found to be bypassed or disconnected during the physical walkthrough, mark as Non-Compliant.
5. Night-Vision and Low-Light Capability Confirmed
Verification Criteria: External surveillance cameras possess Infrared (IR) or low-light technical capabilities to ensure visible monitoring during hours of darkness.
Required Evidence: Sighting of IR LEDs on hardware and review of “Night Mode” footage from the previous 24-hour cycle.
Pass/Fail Test: If night-time footage is too grainy or dark to identify a human face or vehicle license plate, mark as Non-Compliant.
6. Monitoring System Power Redundancy Verified
Verification Criteria: Security monitoring systems are supported by Uninterruptible Power Supplies (UPS) or backup generators to maintain surveillance during power outages.
Required Evidence: Physical sighting of UPS connected to the DVR/NVR and security switch; load test logs for the backup power source.
Pass/Fail Test: If the security monitoring system shuts down immediately upon a simulated or recorded mains power failure, mark as Non-Compliant.
7. Secure Storage of Monitoring Hardware Confirmed
Verification Criteria: The physical recording devices (DVRs, NVRs) and security network switches are housed within a locked, secure enclosure or room.
Required Evidence: Sighting of locked server racks or a dedicated security comms room with restricted badge access.
Pass/Fail Test: If a DVR or security switch is found in an open-access area (e.g., under a reception desk), mark as Non-Compliant.
8. Periodic Monitoring System Maintenance Records Present
Verification Criteria: Technical maintenance is performed regularly to ensure camera lenses are clean, sensors are calibrated, and firmware is updated.
Required Evidence: Preventive Maintenance (PM) logs or service reports from the security contractor for the current audit year.
Pass/Fail Test: If there is no evidence of a technical health check or lens cleaning in the last 12 months, mark as Non-Compliant.
9. Incident Response Linkage Validated
Verification Criteria: Physical security events detected by the monitoring system are formally logged as incidents within the organisation’s incident management framework.
Required Evidence: Cross-reference of a “Door Forced” alarm in the security log with a corresponding entry in the Information Security Incident Log.
Pass/Fail Test: If physical security alarms are cleared locally by guards without being recorded in the central ISMS incident tracker, mark as Non-Compliant.
10. Monitoring Staff Competency and Vetting Verified
Verification Criteria: Personnel responsible for monitoring surveillance feeds are appropriately trained and have undergone background checks.
Required Evidence: Training records for the security team and evidence of valid security industry licenses (e.g., SIA in the UK).
Pass/Fail Test: If monitoring is performed by unvetted or untrained third-party staff without a formal contract mandating screening, mark as Non-Compliant.