ISO 27001 Mobile and Remote Working Policy Beginner’s Guide

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What a mobile and teleworking policy contains, how to write it and download the template.

What is the Mobile and Teleworking Policy?

The Mobile and Teleworking Policy is used to manage the risks introduced by using mobile devices and to protect information accessed, processed and stored at teleworking sites. Mobile device registration, assigned owner responsibilities, Mobile Firewalls, Remote Wipe and Back up are covered in this policy. This is also the Remote Working policy.

Remote working is becoming more common place. Whether working from home or virtual offices people are spending less time in the main company office. The policy will address the potential risks that this poses to information security.

DO IT YOURSELF

ISO 27001

ISO 27001 Toolkit Business Edition

How to write a mobile and remote working policy

Time needed: 4 hours

How to write a mobile and teleworking policy

  1. Include a Purpose Statement

    To manage the risks introduced by using mobile devices and to protect information accessed, processed and stored at teleworking sites.

  2. Include a Scope Statement

    All company employees and external party users.
    All company mobile devices.
    All personal devices used to access, process or store company information.

  3. Include a Principle Statement

    Mobile devices and remote sites are to have adequate protection of company information.

  4. Include an Overview Statement

    The policy includes the popular Bring Your Own Device Policy, often abbreviated to BYOD. There are considerations for data protection and GDPR. The policy is not designed to prevent employees from flexible working, rather it is intended to protect the information assets of the business in a practical and pragmatic way. Where possible it would be good practice for mobile devices that connect to confidential business data to be provided by, and managed by, the business. These would be managed by the asset management process and covered by the asset management policy.

  5. Write content for the required sections

    The required sections are:
    Mobile Device Registration
    Mobile Device Assigned Owner Responsibilities
    Mobile Device Firewall
    Mobile Remote Wipe
    Mobile Back Up
    Teleworking / Remote Working Policy
    Bring Your Own Device Policy ( BYOD )
    Policy Compliance
    Compliance Measurement
    Exceptions
    Non-Compliance
    Continual Improvement

Mobile and Remote Working Policy

ISO 27001 Mobile and Remote Working Policy Template

Remote Working FAQ

Can I use my own device at work?

Yes. Technically this is possible. It is about risk mitigation. Restricting access to confidential and sensitive data based on role based access in addition to having technical controls on the device will reduce the risk.

Is BYOD, Bring Your Own Device and the Mobile and Teleworking Policy the same thing?

Yes. They all cover the same topics.

My manager wants an iPad in breach of policy. Is that allowed?

A policy is a statement of what you do. A policy is flexible enough to cover exceptions. By using compensating controls this can be perfectly fine. You would record the exception and authorise it via the Management Review Team meeting. Examples of compensating controls include: role based access, signing a waiver and acceptance, additional technical controls, regular device audit.

ISO 27001 QUICK LINKs

Organisational Controls - A5

ISO 27001 Annex A 5.1 Policies for information security

ISO 27001 Annex A 5.2 Information Security Roles and Responsibilities

ISO 27001 Annex A 5.3 Segregation of duties

ISO 27001 Annex A 5.4 Management responsibilities

ISO 27001 Annex A 5.5 Contact with authorities

ISO 27001 Annex A 5.6 Contact with special interest groups

ISO 27001 Annex A 5.7 Threat intelligence – new

ISO 27001 Annex A 5.8 Information security in project management

ISO 27001 Annex A 5.9 Inventory of information and other associated assets – change

ISO 27001 Annex A 5.10 Acceptable use of information and other associated assets – change

ISO 27001 Annex A 5.11 Return of assets

ISO 27001 Annex A 5.11 Return of assets

ISO 27001 Annex A 5.13 Labelling of information

ISO 27001 Annex A 5.14 Information transfer

ISO 27001 Annex A 5.15 Access control

ISO 27001 Annex A 5.16 Identity management

ISO 27001 Annex A 5.17 Authentication information – new

ISO 27001 Annex A 5.18 Access rights – change

ISO 27001 Annex A 5.19 Information security in supplier relationships

ISO 27001 Annex A 5.20 Addressing information security within supplier agreements

ISO 27001 Annex A 5.21 Managing information security in the ICT supply chain – new

ISO 27001 Annex A 5.22 Monitoring, review and change management of supplier services – change

ISO 27001 Annex A 5.23 Information security for use of cloud services – new

ISO 27001 Annex A 5.24 Information security incident management planning and preparation – change

ISO 27001 Annex A 5.25 Assessment and decision on information security events 

ISO 27001 Annex A 5.26 Response to information security incidents

ISO 27001 Annex A 5.27 Learning from information security incidents

ISO 27001 Annex A 5.28 Collection of evidence

ISO 27001 Annex A 5.29 Information security during disruption – change

ISO 27001 Annex A 5.31 Identification of legal, statutory, regulatory and contractual requirements

ISO 27001 Annex A 5.32 Intellectual property rights

ISO 27001 Annex A 5.33 Protection of records

ISO 27001 Annex A 5.34 Privacy and protection of PII

ISO 27001 Annex A 5.35 Independent review of information security

ISO 27001 Annex A 5.36 Compliance with policies and standards for information security

ISO 27001 Annex A 5.37 Documented operating procedures 

Technology Controls - A8

ISO 27001 Annex A 8.1 User Endpoint Devices

ISO 27001 Annex A 8.2 Privileged Access Rights

ISO 27001 Annex A 8.3 Information Access Restriction

ISO 27001 Annex A 8.4 Access To Source Code

ISO 27001 Annex A 8.5 Secure Authentication

ISO 27001 Annex A 8.6 Capacity Management

ISO 27001 Annex A 8.7 Protection Against Malware

ISO 27001 Annex A 8.8 Management of Technical Vulnerabilities

ISO 27001 Annex A 8.9 Configuration Management 

ISO 27001 Annex A 8.10 Information Deletion

ISO 27001 Annex A 8.11 Data Masking

ISO 27001 Annex A 8.12 Data Leakage Prevention

ISO 27001 Annex A 8.13 Information Backup

ISO 27001 Annex A 8.14 Redundancy of Information Processing Facilities

ISO 27001 Annex A 8.15 Logging

ISO 27001 Annex A 8.16 Monitoring Activities

ISO 27001 Annex A 8.17 Clock Synchronisation

ISO 27001 Annex A 8.18 Use of Privileged Utility Programs

ISO 27001 Annex A 8.19 Installation of Software on Operational Systems

ISO 27001 Annex A 8.20 Network Security

ISO 27001 Annex A 8.21 Security of Network Services

ISO 27001 Annex A 8.22 Segregation of Networks

ISO 27001 Annex A 8.23 Web Filtering

ISO 27001 Annex A 8.24 Use of CryptographyISO27001 Annex A 8.25 Secure Development Life Cycle

ISO 27001 Annex A 8.26 Application Security Requirements

ISO 27001 Annex A 8.27 Secure Systems Architecture and Engineering Principles

ISO 27001 Annex A 8.28 Secure Coding

ISO 27001 Annex A 8.29 Security Testing in Development and Acceptance

ISO 27001 Annex A 8.30 Outsourced Development

ISO 27001 Annex A 8.31 Separation of Development, Test and Production Environments

ISO 27001 Annex A 8.32 Change Management

ISO 27001 Annex A 8.33 Test Information

ISO 27001 Annex A 8.34 Protection of information systems during audit testing