ISO 27001 Competency Matrix Beginner’s Guide

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Introduction

In this article I lay bare ISO 27001 Competency Matrix. Exposing the insider trade secrets, giving you the ISO 27001 templates that will save you hours of your life and showing you exactly what you need to do to satisfy it for ISO 27001 certification.

I show you exactly what changed in the ISO 27001:2022 update.

I am Stuart Barker the ISO 27001 Ninja and this is ISO 27001 Competency Matrix.

What is ISO 27001 competence?

The ISO 27001 competency matrix is a requirement of ISO 27001 certification. It is also best practice management that we understand the competency of employees for information security. It forms part of the information security management system. We also use it to track, plan and manage information security training.

For a deep dive into competence you can read the Essential Guide to ISO 27001 Clause 7.2 Competence but let’s look at a summary:

ISO 27001 Clause 7.2 Competence

The organisation shall:
a) determine the necessary competence of person(s) doing work under its control that affects its information security performance;
b) ensure that these persons are competent on the basis of appropriate education, training, or experience;
c) where applicable, take actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken; and
d) retain appropriate documented information as evidence of competence.

ISO 27001 clause 7.2 competence addresses having the right people in place with the right skills and experience to run the information security management system. Without it you wont reach ISO 27001 certification and you wont have effective information security in place.

DO IT YOURSELF

ISO 27001

ISO 27001 Toolkit Business Edition

What is an ISO 27001 Competency Matrix?

Competency development requires us to identify the gaps in information security knowledge, experience and training.

We need to know that employees have the skills for information security.

It makes sense to understand if, and to what level, we can also skill our business technology.

We record it in an ISO 27001 competency matrix.

The ISO 27001 Competency Matrix Template is to record the skills and training level of staff against information security and business technology.

It allows you to demonstrate and evidence that you have the adequate skills to operate the Information Security Management System and to identify, track and manage any training or resourcing needs.

ISO 27001 Competency Matrix Template

The competency matrix template is a simple and effective way to record and manage employee competency.

It will save you 8 hours and you can start using straight away.

ISO 27001 Competency Matrix Template

How to create and use an ISO 27001 Competency Matrix

In this tutorial video I show you how to create a competency matrix for skills in around 5 minutes.

A competency matrix shows the skills you have, the skills you need and the training requirements and is a part of  of data security and many industry certifications including ISO 27001, PCI DSS, SOC and a host of others.

We cover how the it fits into the information security management system in the ISO 27001 Templates Documents Ultimate Guide.

The competency matrix doesn’t have to be hard and it really is easy to create a basic functioning competency matrix from scratch.

ISO 27001 Competency Matrix Example

This is an ISO 27001 Competency Matrix example and a great way to meet the requirement of the standard.

ISO 27001 Competence Matrix Example

FAQ

Where can I download an ISO 27001 Competency Matrix Template?

A trusted ISO 27001 competency matrix template can be downloaded from High Table: The ISO 27001 Company.

What is an ISO 27001 Competency Matrix?

A competency matrix is a way to measure the skills and experience of staff against the business skill requirements.

What is a competency matrix in HR?

A competency matrix is a way to measure the skills of employees against the requirements of the business. In HR they will use the matrix to align the training needs of staff for the business and allocate the training resources. They will use it to identify skills risks and skills gaps and then plan to reduce those risks.

How do you build an ISO 27001 competency matrix?

It is easy to build a competency matrix. In a spreadsheet list your employees down the left hand side in a column. Across the top in a row list the skills that you are interested in measuring. For each employee then mark the level of skill that they have against each skill required. You can use the a simple key of Gap, Trained, Experienced. A tutorial video on how to do it can be found here on YouTube: How To Build a Competency Matrix.

Do I need a competency matrix for ISO 27001?

Yes. It is the easiest, simplest way to understand what skills you need verses what skills you have.

Do I need an information security competency matrix?

Yes. Information security skills are wide and varied. Once you understand what skills you need it is important to understand what skills you have so you can address the gaps.

ISO 27001 QUICK LINKs

Organisational Controls - A5

ISO 27001 Annex A 5.1 Policies for information security

ISO 27001 Annex A 5.2 Information Security Roles and Responsibilities

ISO 27001 Annex A 5.3 Segregation of duties

ISO 27001 Annex A 5.4 Management responsibilities

ISO 27001 Annex A 5.5 Contact with authorities

ISO 27001 Annex A 5.6 Contact with special interest groups

ISO 27001 Annex A 5.7 Threat intelligence – new

ISO 27001 Annex A 5.8 Information security in project management

ISO 27001 Annex A 5.9 Inventory of information and other associated assets – change

ISO 27001 Annex A 5.10 Acceptable use of information and other associated assets – change

ISO 27001 Annex A 5.11 Return of assets

ISO 27001 Annex A 5.11 Return of assets

ISO 27001 Annex A 5.13 Labelling of information

ISO 27001 Annex A 5.14 Information transfer

ISO 27001 Annex A 5.15 Access control

ISO 27001 Annex A 5.16 Identity management

ISO 27001 Annex A 5.17 Authentication information – new

ISO 27001 Annex A 5.18 Access rights – change

ISO 27001 Annex A 5.19 Information security in supplier relationships

ISO 27001 Annex A 5.20 Addressing information security within supplier agreements

ISO 27001 Annex A 5.21 Managing information security in the ICT supply chain – new

ISO 27001 Annex A 5.22 Monitoring, review and change management of supplier services – change

ISO 27001 Annex A 5.23 Information security for use of cloud services – new

ISO 27001 Annex A 5.24 Information security incident management planning and preparation – change

ISO 27001 Annex A 5.25 Assessment and decision on information security events 

ISO 27001 Annex A 5.26 Response to information security incidents

ISO 27001 Annex A 5.27 Learning from information security incidents

ISO 27001 Annex A 5.28 Collection of evidence

ISO 27001 Annex A 5.29 Information security during disruption – change

ISO 27001 Annex A 5.31 Identification of legal, statutory, regulatory and contractual requirements

ISO 27001 Annex A 5.32 Intellectual property rights

ISO 27001 Annex A 5.33 Protection of records

ISO 27001 Annex A 5.34 Privacy and protection of PII

ISO 27001 Annex A 5.35 Independent review of information security

ISO 27001 Annex A 5.36 Compliance with policies and standards for information security

ISO 27001 Annex A 5.37 Documented operating procedures 

Technology Controls - A8

ISO 27001 Annex A 8.1 User Endpoint Devices

ISO 27001 Annex A 8.2 Privileged Access Rights

ISO 27001 Annex A 8.3 Information Access Restriction

ISO 27001 Annex A 8.4 Access To Source Code

ISO 27001 Annex A 8.5 Secure Authentication

ISO 27001 Annex A 8.6 Capacity Management

ISO 27001 Annex A 8.7 Protection Against Malware

ISO 27001 Annex A 8.8 Management of Technical Vulnerabilities

ISO 27001 Annex A 8.9 Configuration Management 

ISO 27001 Annex A 8.10 Information Deletion

ISO 27001 Annex A 8.11 Data Masking

ISO 27001 Annex A 8.12 Data Leakage Prevention

ISO 27001 Annex A 8.13 Information Backup

ISO 27001 Annex A 8.14 Redundancy of Information Processing Facilities

ISO 27001 Annex A 8.15 Logging

ISO 27001 Annex A 8.16 Monitoring Activities

ISO 27001 Annex A 8.17 Clock Synchronisation

ISO 27001 Annex A 8.18 Use of Privileged Utility Programs

ISO 27001 Annex A 8.19 Installation of Software on Operational Systems

ISO 27001 Annex A 8.20 Network Security

ISO 27001 Annex A 8.21 Security of Network Services

ISO 27001 Annex A 8.22 Segregation of Networks

ISO 27001 Annex A 8.23 Web Filtering

ISO 27001 Annex A 8.24 Use of CryptographyISO27001 Annex A 8.25 Secure Development Life Cycle

ISO 27001 Annex A 8.26 Application Security Requirements

ISO 27001 Annex A 8.27 Secure Systems Architecture and Engineering Principles

ISO 27001 Annex A 8.28 Secure Coding

ISO 27001 Annex A 8.29 Security Testing in Development and Acceptance

ISO 27001 Annex A 8.30 Outsourced Development

ISO 27001 Annex A 8.31 Separation of Development, Test and Production Environments

ISO 27001 Annex A 8.32 Change Management

ISO 27001 Annex A 8.33 Test Information

ISO 27001 Annex A 8.34 Protection of information systems during audit testing